AdCopilot docs
Core concepts

Accounts and scope

Which Google Ads accounts an assistant can act on — what your Google sign-in can open, the accounts you switch on, and the number your plan allows.

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An assistant can act only on Google Ads accounts that pass three checks, in this order.

1. Your Google sign-in can open it

AdCopilot runs as you, never above you. If your Google login cannot open an account in the Google Ads interface, AdCopilot cannot reach it either. list_accessible_customers returns the accounts your sign-in can reach.

An account you can open only through a manager (MCC) account is not in that list, and AdCopilot cannot reach it yet. Giving the assistant the manager account's ID does not change that: the connector never uses a manager ID sent on a call. Email [email protected] with the account's name.

2. You switched it on

In the dashboard, Ad accounts (on the Google products page) lists every account your connected Google logins can reach. Only the ones switched On are reachable. A call to an account that is switched off is refused, and says where to switch it back on.

3. Your plan has room

Plans are sized by how many Google Ads accounts you can have switched on at once:

PlanAccounts
Free1
Starter3
Plus10
Pro50

If more accounts are switched on than your plan includes, every call is refused until you switch some off or upgrade. See Plan caps and limits.

Workspaces

A workspace holds your connected Google products, the accounts you switched on, your business profile and your teammates. Every workspace uses the same connector URL. When you approve an assistant, the approve page asks which workspace it may use; you can belong to more than one. See Team and seats.

If an account you expect is missing, see Account not showing up.

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