# Reconnecting

Source: https://adcopilot.cloud/docs/getting-started/reconnect/
Markdown: https://adcopilot.cloud/docs/llms.mdx/docs/getting-started/reconnect.md

> When Google stops accepting AdCopilot's sign-in, when your assistant needs to pick up tools a release added, or when Connections says it needs re-authorization — how to fix each without changing anything in your accounts.

There are two different things to reconnect, and they have different fixes.

| What you see                                                                                      | What needs reconnecting            | Fix                                                           |
| ------------------------------------------------------------------------------------------------- | ---------------------------------- | ------------------------------------------------------------- |
| "Google is no longer accepting this connector's sign-in"                                          | Your **Google** sign-in            | [Reconnect Google](#reconnect-google)                         |
| A tool is missing, or AdCopilot says tools are "available but not in this connection's tool list" | Your **AI assistant's** connection | [Reconnect your assistant](#reconnect-your-assistant)         |
| **Connections** marks your assistant **Re-authorization needed**                                  | Your **AI assistant's** approval   | [Approve your assistant again](#approve-your-assistant-again) |

## Reconnect Google

Google sign-ins can stop working: you changed your Google password, removed
AdCopilot from your Google account's connected apps, or your access to an
account changed. AdCopilot then says:

> Google is no longer accepting this connector's sign-in, so it cannot reach
> your ads accounts. Reconnect your Google account at … — sign in, one click,
> and the connector URL does not change.

Open the link in that message, or the same link in the email AdCopilot sends
when it finds the sign-in refused, sign in to AdCopilot if it asks, and complete
the Google sign-in. The link names your workspace, never a key, so it is safe in
a chat. AdCopilot checks every stored Google sign-in each night, so that email
can reach you before you next ask your assistant for anything. In the dashboard,
**Connections** marks the affected Google login **Needs reauth** until you do.

If the sign-in belongs to a teammate, AdCopilot says the connection's owner
needs to reconnect it, and emails them.

<Callout type="warn">
  Until you reconnect, AdCopilot cannot read or change the accounts behind that
  sign-in. Other connections keep working.
</Callout>

## Reconnect your assistant

Your assistant keeps the tool list it was given when you approved it. After an
AdCopilot release adds tools, it needs to fetch the list again. AdCopilot says
so in the chat, with the steps for your assistant:

* **Claude:** open **Customize → Connectors** (layouts vary; the
  [Claude guide](https://adcopilot.cloud/docs/connect/claude) has a direct link), choose AdCopilot, press
  **Disconnect**, then connect it again.
* **Claude Code:** run `/mcp` and reconnect AdCopilot. If you added it by
  hand rather than with [the plugin](https://adcopilot.cloud/docs/connect/claude-code-plugin), you can also
  remove it and add it again with `claude mcp add --scope user --transport http adcopilot https://mcp.adcopilot.cloud/mcp`.
* **ChatGPT:** open the AdCopilot app in ChatGPT's settings and reconnect it.
  If its tools still do not appear, remove the app and create it again with
  the same URL, as in [Connect ChatGPT](https://adcopilot.cloud/docs/connect/chatgpt).
* **Anything else:** reconnect AdCopilot in its connector settings, or remove
  it and add it again.

Or skip the AI app entirely: in the dashboard, open **Connections** and
**Revoke** the app. The next thing it asks for gets the full set of
permissions.

Then start a new chat. Reconnecting never changes your campaigns.

Connecting another Google product is different: there is nothing to do in your
AI app. When you approve your assistant, AdCopilot asks for every Google
product it serves, so a product you connect later is already in its tool list
and works on the next request.

## Approve your assistant again

**Connections** marks an app **Re-authorization needed** when its approval
does not cover a product your workspace has connected: for example, it was
approved when AdCopilot asked for Google Ads alone. AdCopilot says so in the
chat too. **Revoke** it under **Connections** and approve it when it next
asks, or remove the AdCopilot connector in your AI app and add it back. With
the [Claude Code plugin](https://adcopilot.cloud/docs/connect/claude-code-plugin), use Revoke: adding the
connector again by hand hides the plugin's.

Still stuck? See [Reconnect troubleshooting](https://adcopilot.cloud/docs/troubleshooting/reconnect).